Manager Dashboard
Monitor team performance and system status
QUEUED JOBS
03
+112% from yesterday
COMPLETED
12
+15% from yesterday
PARKED JOBS
12
+13% from yesterday
HMRC QUERIES
03
+8% from yesterday
System Alerts
High Volume Alert
Import declarations volume is 25% higher than usual. Consider allocating additional resources.
2 hours ago
System Maintenance
Scheduled maintenance will occur tonight at 2:00 AM. The system will be unavailable for approximately 30 minutes.
3 hours ago
Operative Performance Issue
Michael Chen's completion rate has dropped below 70% this week. Consider scheduling a review.
1 day ago
Declarations
158
+6%
Completed: 112Pending: 32
Operatives
6
-2%
SJSarah Johnson94%
MCMichael Chen93%
EREmma Rodriguez88%
Queued Tasks
243
+8%
Clients
24
+1%
Task Assignment & AI Workflows
Assign tasks to operatives and manage automated workflows
Task Assignment
DEC-2023-0042
Queued
DEC-2023-0043
Queued
Rule Based Workflows
Configure automated assignment rules
Available Operatives
SJ
Sarah Johnson
94%
Available
MC
Michael Chen
93%
Available
ER
Emma Rodriguez
88%
Available
News & Updates
Clearway Customs Update
HMRC have now provided CDS import example Declarations to further aid Traders with the transition from Chief to CDS